1. Why was the Notice of Settlement issued ?
2. What is a class action?
3. What is this lawsuit about?
4. Why is there a Settlement?
5. Who is included in the Settlement?
6. Are there exceptions to being included?
7. What does the Settlement provide?
8. What claims am I releasing if I stay in the Class?
9. How do I submit a claim for a Settlement benefit?
10. Are there any important Settlement payment deadlines?
11. When will the Settlement benefits be issued?
12. Do I have a lawyer in the case?
13. Should I get my own lawyer?
14. How will Class Counsel be paid?
15 How do I opt-out of the Settlement?
16. How do I tell the Court if I like or do not like the Settlement?
17. What is the difference between objecting and excluding?
18. When is the Court’s Final Approval Hearing?
19. Do I have to come to the Final Approval Hearing?
20. What happens if I do nothing at all?
21. How do I get more information?
The United States District Court for the Northern District of Ohio authorized the Notice of Settlement. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice of Settlement explains the lawsuit, your legal rights, what benefits are available, and who can receive them.
The lawsuit is captioned Christina Jackson, on behalf of her minor child, J.L., and Cindy Westman, on behalf of her minor child Z.R., and on behalf of all others similarly situated v. Prentke Romich Company d/b/a PRC-Saltillo, Case No. 24-cv-01708, pending in the United States District Court for the Northern District of Ohio. The people that filed this lawsuit are called the “Plaintiffs” (or “Class Representatives”) and the entity they sued, PRC, is called the “Defendant.”
Back To Top
In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt-out from the Settlement. In this Settlement, the Class Representatives are Christina Jackson and Cindy Westman, and everyone included in this Action are the Class Members.
Back To Top
This class action lawsuit is about the targeted cyberattack on PRC's computer systems that occurred in August 2024 (the “Data Incident”). Certain files containing sensitive information were accessed. This sensitive information may have included names, addresses, phone numbers, dates of birth, treatment cost information, referring or treating physicians, health insurance policy numbers, Medicare/Medicaid plan names, medical devices purchased, and certain employee’s Social Security Numbers.
Back To Top
The Court did not decide whether the Plaintiffs or the Defendant is right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. Plaintiffs and their attorneys think the Settlement is best for all Class Members.
Back To Top
The Settlement Class is defined as “all individuals impacted by PRC’s Data Incident, including all individuals who received notice of the Data Incident that occurred in August 2024.” The Settlement Class also includes Minor Subclass Members, which is defined as all “Settlement Class Members who were minors at the time of the Data Incident.”
Back To Top
Yes. Excluded from the Class are: (1) all Persons who timely and validly request exclusion from the Class; (2) the judge assigned to evaluate the fairness of this settlement (including any members of the Court’s staff assigned to this case); (3) PRC’s officers and directors, and (4) any other Person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Data Incident or who pleads nolo contendere to any such charge.
If you are not sure whether you are a Settlement Class Member, or if you lost or did not receive a Notice ID, you can contact the Settlement Administrator at:
PRC Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1068
info@PRCSettlement.com
You may also view the Settlement Agreement.
Back To Top
PRC has agreed to establish a $632,250.00 Settlement Fund. Part of the Settlement Fund will be used to pay for expenses like attorneys' fees and costs, the Service Award to the Plaintiffs, and the costs of administering the Settlement. All the rest of the Settlement Fund will be used to pay benefits that Class Members can claim.
Settlement Class Members who are minors will automatically receive the Minor Defense monitoring service described below. No claim is required. An enrollment code will be emailed to the minor’s parent or guardian.
Settlement Class Members may claim out-of-pocket losses and/or a pro rata payment.
Benefits:
Minor Defense (Minors Only). Minors will automatically receive 8 years of CyEx’s Minor Defense Pro service. The service monitors a minor’s personal information, alerts parents or guardians if potential misuse is found, and helps remediate identity theft.
Out-of-Pocket Losses. If the Data Incident caused you or your minor child real, documented losses, you may file a claim for reimbursement. You can get back up to $5,000.00.
This benefit covers out-of-pocket expenses including, but not limited to:
unreimbursed losses relating to fraud or identity theft;
professional fees, including attorneys’ and accountants’ fees;
fees for credit repair services;
costs associated with freezing or unfreezing credit with any credit reporting agency;
credit monitoring costs incurred on or after August 1, 2024, through the date you submit your claim; and
miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges.
You must send proof, like receipts, to establish a valid claim. You can add your own notes to explain other papers, but those notes alone are not enough to make a valid claim.
Class Counsel (see FAQ 12) believe that there is enough money in the Settlement Fund to pay out everyone’s out-of-pocket loss claims. If it turns out that there is not enough to fully pay out everyone’s out-of-pocket loss claims, everyone’s claims may be reduced pro rata.
Pro Rata Cash Payment. All Settlement Class Members may submit a claim for a pro rata cash payment. After all expenses and other claims have been paid out, the money remaining in the Settlement Fund will be equally divided among everyone who claimed a pro rata cash payment. The actual amount may be more or less, depending mostly on the total value of Out-of-Pocket Loss claims.
If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:
PRC Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1068
info@PRCSettlement.com
Back To Top
Unless you opt-out of the Settlement (see FAQ 15), you won’t be able to sue, continue to sue, or be part of any other lawsuit against the Defendant about any of the legal claims this Settlement resolves. The “Releases” section of the Settlement Agreement (Section VIII) describes the legal claims that you give up if you remain in the Settlement Class.
Back To Top
The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form and mail it to the Settlement Administrator at:
PRC Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (844) 496-1068, by email at info@PRCSettlement.com , or by U.S. mail at the address above.
Back To Top
If you are filing a Claim Form on behalf of yourself or your minor child online, complete your claim by December 31, 2025. If you are filing a paper copy, your signed Claim Form along with any necessary documentation must be postmarked by December 31, 2025.
Back To Top
The Court will hold a final approval hearing on January 13, 2026 (see FAQ 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.
Settlement benefits will be distributed if the Court grants final approval, and after any appeals are resolved.
Back To Top
Yes, the Court appointed attorneys Terence R. Coates of Markovits, Stock & DeMarco, LLC; Tyler J. Bean of Siri & Glimstad LLP; and William B. Federman of Federman & Sherwood, to represent you and other Settlement Class Members (“Class Counsel”).
Back To Top
You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.
Back To Top
Class Counsel will ask the court to approve attorneys’ fees and costs up to $210,750.00. Class Counsel will also ask for a Service Award of $3,000.00 for each of the Class Representatives. Theses expenses, along with the cost of administration, will be paid from the Settlement Fund.
Back To Top
If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt-out, you will not receive a Settlement payment, but you will keep any rights you may have to sue PRC on your own about the legal issues in this case.
If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself. Any Settlement Class Member who does not timely request for exclusion will lose the opportunity to exclude himself or herself from the Settlement and will be bound by the Settlement.
The deadline to exclude yourself from the Settlement is December 1, 2025.
To be valid, your Request for Exclusion must have the following information:
the name of the Action: Jackson, et al. v. Prentke Romich Company d/b/a PRC-Saltillo, Case No. 24-cv-01708 , pending in the United States District Court for the Northern District of Ohio;
your full name and current mailing address;
personal signature; and
the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.
You may only exclude yourself—not any other person.
Mail your Request for Exclusion to the Settlement Administrator at:
PRC Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799
Your Request for Exclusion must postmarked by December 1, 2025.
Back To Top
If you are in the Settlement Class and do not like the Settlement, you can object. That means telling the Court why you think it should not be approved. The Court will consider what you say.
You cannot object if you have excluded yourself from the Settlement (see FAQ 15)
To be valid, your objection must provide the following information:
the name of the Action: Jackson, et al. v. Prentke Romich Company d/b/a PRC-Saltillo, Case No. 24-cv-01708 , pending in the United States District Court for the Northern District of Ohio;
your full name, current mailing address, and telephone number;
a statement of the specific grounds for the objection, as well as any documents supporting the objection;
proof that you are a Settlement Class Member (such as a copy of a Data Incident notice letter);
if you have hired your own lawyer to represent you at the Final Approval Hearing, provide their name and telephone number;
whether or not you or your lawyer would like to speak at the Final Approval Hearing;
if you have objected to other class action settlements in the past 5 years, list those cases;
your signature (or, if you have hired your own lawyer, your lawyer’s signature).
For your objection to be valid, it must meet each of these requirements.
You must file your complete objection with the Clerk of Court by December 1, 2025. You must also send copies of the objection to both Class Counsel and counsel for Defendant.
Court | Class Counsel | Defendants’ Counsel |
Clerk of the Court | Terence R. Coates | Adam C. Smith |
Back To Top
Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt-out of the Settlement, you cannot object to it because the Settlement no longer affects you.
Back To Top
The Court will hold a final approval hearing on January 13, 2026, at 2:00 p.m. Eastern Time, in the United States District Court for the Northern District of Ohio, at 801 W. Superior Ave, Cleveland, OH 44113-1829.
At the final approval hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award Service Awards to the Class Representatives who brought this Action on behalf of the Settlement Class. The Court will also consider any objections to the Settlement.
If you are a Settlement Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see FAQ 16).
The hearing date and time may change without further notice. Please check this website for updates.
Back To Top
No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you want to, but you do not have to.
If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was completed and filed on time. You may also pay your own lawyer to attend, but you do not have to.
Back To Top
If you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in FAQ 8.
Back To Top
This website is a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available in the Important Documents section of this website.
If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:
PRC Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
(844) 496-1068
info@PRCSettlement.com
You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 801 W. Superior Ave, Cleveland, OH 44113-1829.
Do Not Contact The Court Or Clerk Of Court Regarding This Settlement
Back To Top